I'm looking for information about your loyalty card. Where can I get it?
On our homepage, there is a link to "The Mercure Card Club." Click through to it to find full information on our card as well as to request printed material on the program, which will be sent by regular mail. This material includes a membership form and payment options.
I have a loyalty card. Are my points credited to my account when I make a reservation online?
Making a reservation via Internet does not affect how your loyalty card works. To be sure you get full credit for each night and all points earned, make sure you present your card directly at the hotel reception. At this time, free nights cannot be reserved using our online reservations system.