Help and contacts
Have a question about your hotel booking? Regarding payment or how to use the website? You'll probably find your answer in our list of frequently asked questions. If not, please contact the Mercure team!
- Contact Mercure
- Booking and payment
- Le Club Accorhotels loyalty programme
- mercure.com
- The Mercure Hotels
Select your question
Why do I need to sign in?
Signing in to MyMercure allows you to save time when making a booking, receiving confirmation via SMS or getting the latest on Mercure's special offers. It also allows you to benefit from the best possible rates and to store a list of your favourite hotels
I've forgotten my username or password. What should I do?
To retrieve your password or MyMercure username, just click here.
